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Understanding Your Service Plan

Your preventative maintenance program is designed around the unique needs of your facility, your specific equipment, and your operational goals—ensuring you get the most value and reliability out of your systems. But what does that actually look like in practice?

Below is an overview of what our technicians complete during both major and minor maintenance visits, so you understand what’s being done, when it’s happening, and how it supports the safe and efficient operation of your equipment.

Mechanical room at Upsher-Smith Laboratories.

Major Service Checks

When: Twice a Year – Spring and Fall

What: Seasonal Preparation & Deep System Review

Purpose: Prepare systems for peak demand and prevent failures


During a Major Check, we:

  • Perform deeper system diagnostics
  • Clean and service critical components
  • Test safety controls and system performance
  • Inspect key mechanical components (motors, pumps, etc.)
  • Identify parts nearing failure
  • Prepare system for upcoming heating/ cooling season


Why It Matters:

  • Reduces risk of system failure during peak seasons
  • Extends equipment life
  • Helps avoid costly emergency repairs

Minor Service Check

When: Twice a Year – Summer and Winter

What: Routine Performance Checks

Purpose: Maintain performance, catch early issues


During a Minor Check, we:

  • Inspect overall system operation
  • Check and adjust controls
  • Inspect belts, filters, and coils
  • Verify proper airflow and temperatures
  • Identify early signs of wear or inefficiency
  • Make minor adjustments to keep systems running smoothly


Why It Matters:

  • Prevents small issues from escalating
  • Maintains system efficiency
  • Reduces unexpected service calls

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